Privacy Policy

Introduction

Welcome to https://on-the-border-crispy-restaurant-style-tortilla-chips.chicagotortillachips.com (referred to as “On The Border Crispy Restaurant-Style Tortilla Chips,” “we,” or “our” in this Privacy Policy). We are dedicated to protecting your privacy and ensuring the security of your personal information. This policy explains our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.

Scope

This privacy notice covers all aspects of our online presence, including but not limited to:

Our official website at https://on-the-border-crispy-restaurant-style-tortilla-chips.chicagotortillachips.com.
Any mobile applications or services provided by us, as well as any third-party apps or services accessed through our platform (note that these external platforms have their own privacy policies).
All interactions with our user accounts, including authorized user activities.
Communications initiated by or sent to us via email, phone, text messages, or other channels.

Processing Activities

This policy outlines our data processing practices for various online interactions:

Account and User Management: When you create an account with us, we collect your name, contact information, login credentials, and profile details.
Payment Transactions: We securely process payment information to facilitate purchases, including cardholder details (masked), billing addresses, and order history.
Financial Information: This includes data related to promotions, discounts, or financial support requests you may access through our services.
Purchase Tracking: We record your purchase behavior, product preferences, and shopping patterns for personalized recommendations.
Device Identification: Our systems capture mobile device identifiers (e.g., IP addresses) to improve user experience and analyze trends.
Location Data: With your consent, we may access location information to provide tailored local offers or services.
Feedback and Reviews: We encourage user feedback and collect it to enhance our products and services.
Social Media Integration: If you choose to connect your social media accounts, we’ll access publicly available information from those platforms.
Product Interactions: We track interactions with our products, including clicks, views, and purchases, to improve product offerings.

Personal Data Collection

We collect personal data through multiple channels:

Direct Input by User: You provide us with account details, payment information, and other personal facts when creating an account or making a purchase.
Automated Technologies: Our systems automatically log your device information, browser settings, IP addresses, and interaction patterns while using our website or apps.
Third-Party Sources: We may receive data from trusted partners who assist us in providing services, subject to their privacy agreements.
Social Media Platforms: When you engage with our content on social media, we collect the information shared during that interaction.

Cookies and Tracking Technologies

We employ cookies and similar technologies for various purposes:

Strictly Necessary Cookies: These ensure basic functionalities of our website, such as secure login and account management.
Preference Cookies: They remember your preferences and settings to enhance user experience.
Analytics Cookies: Used by analytics tools (e.g., Google Analytics) to collect data about website usage for optimization and statistical analysis.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their tracking preferences.

Data Retention and Deletion

We retain personal data as necessary for the following purposes:

Providing Services: To deliver products and services requested by you.
Compliance with Law: We may store data to meet legal requirements, prevent fraud, or respond to government requests.
Improving User Experience: Analyzing trends and user behavior helps us enhance our platform.
Business Operations: Data is required for internal operations, including billing, customer support, and marketing.

Personal data will be deleted when it is no longer needed, subject to any legal or operational retention requirements.

Data Security

We prioritize the security of your personal information:

Encrypted Communication: All data transmitted between your device and our servers is encrypted using industry-standard protocols.
Secure Third-Party Processing: We engage secure third-party service providers for specific tasks, ensuring they adhere to strict privacy standards.
Regular Audits: Our security measures are regularly evaluated and updated to protect against data breaches.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take appropriate actions.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: Request access to the personal information we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
Restriction: Limit our processing of your data under certain conditions.
Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific or all purposes.
Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.
Appeals and Complaints: File appeals or complaints with our privacy team or relevant regulatory authorities.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any changes will be posted on our website, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions related to privacy, data requests, or unsubscribe requests, please contact us:

Email: contact@on-the-border-crispy-restaurant-style-tortilla-chips.chicagotortillachips.com
Postal Address: [Provide our physical address if available]